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The Certified Speaking Professional (CSP) designation is the highest level of professional achievement at NSA. It recognizes a commitment to ongoing education, proven speaking experience and ethical behavior.
National Speakers Association is committed to helping its members achieve their highest levels of competence as professional speakers. To fulfill that commitment, the NSA Board of Directors has adopted Professional Competencies to be mastered by Association members.
Best Practices Certification is gained after completing Management Impact Institute's extensive business program that give business owners the practical tools needed to take their businesses to the next level of performance.
Michigan Business & Professional Association is a business organization that represents over 20,000 members throughout the State of Michigan.  They are known for the service, education, advocacy and solutions they provide for their members.
Inscape Publishing is the leading provider of instrument-based learning systems. Inscape distributors help organizations gain insight into employee's attitudes, behaviors, and potential in the workplace-building a workforce that is aligned with a company's strategies and goals.

1. Do employees work openly together and support each other?
Yes
No
Not Sure
2. Is there tension in the workplace, causing poor employee performance?
Yes
No
Not Sure
3. Has complacency become the "status quo"?
Yes
No
Not Sure
4. Are complaints from member service increasing?
Yes
No
Not Sure
5. Do communication barriers exist between departments?
Yes
No
Not Sure
6. Do your managers encourage creative and innovative thinking from all levels of their team?
Yes
No
Not Sure
7. Is your business experiencing a high level of employee turn-over?
Yes
No
Not Sure
8. When your employees arrive at work, are they committed to their jobs?
Yes
No
Not Sure
9. Does your management team treat employees like a liability instead of an asset in your company?
Yes
No
Not Sure
10. Is there burn out due to stress among your employees?
Yes
No
Not Sure
 
 

 
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